Shipping Info

If you’re excited to use your Luxx magnetic lashes, and would like to have them as soon as possible, we can deliver on the same day through Lalamove or Grab if you place your order before 12 noon on Mondays, Wednesdays and Fridays!

We only deliver on Mondays, Wednesdays and Fridays.

If you can wait for 3-5 working days, we recommend LBC!

For deliveries outside Metro Manila, we only deliver through LBC. Please choose "Standard Shipping" upon check out.

Same Day or Next Day Delivery via Lalamove or Grab (applicable on Mondays, Wednesdays & Fridays only), delivery fee will be determined in real time and paid by the customer in cash to the Lalamove or Grab rider.

Choose “Same Day Delivery” as your preferred delivery option. You will receive a message confirmation with the estimated same day delivery fee. Confirm your acceptance of the estimated delivery fee.

If you have paid through PayPal, your order will be shipped as soon as you accept the estimated delivery fee.

If you have chosen to pay through online or over-the-counter banking, settle the payment for your order. Your order will be shipped once your payment has been confirmed. A representative from our team will get in touch with you right before we book Lalamove or Grab for the delivery of your order!

For international orders that are currently not covered by our website, please send us a message on Instagram, Facebook or at ask@heyluxxlash.com so we can make it happen!

If you have chosen LBC, you will receive a tracking code once your order has been shipped. You may track the delivery of your order through https://www.lbcexpress.com/

If you have chosen Lalamove or Grab, you will receive your order in approximately two hours or less depending on your location. The rider will send you a message or call you when he has arrived at your delivery address.

Send us a message on Instagram, Facebook or at ask@heyluxxlash.com.

You don’t have to be around to receive your package, but please ensure that someone is at your delivery address to receive it and pay for the delivery fee, if applicable. Orders for the same day and next day cash on delivery via Lalamove or GrabExpress, must have someone to receive and pay the order and delivery fees in cash to the rider.

Yes, your order can be delivered to an office address! Please input your office address when asked about your shipping information while you’re placing your order on the website.